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Uta Telekom Opts for Amdocs ClarifyCRM Solution

Posted by : trraju on Nov 03, 2003 - 03:14 PM General

UTA Telekom AG, an Austrian provider of telecomms and e-business services, has deployed a CRM solution from CRM and billing supplier Amdocs.
Amdocs ClarifyCRM will be used by UTA Telekom in its customer contact centre with the aim of increasing operational efficiency, streamlining business processes, and improving the quality of customer service.

The implementation at UTA Telekom was led by Cambridge Technology Partners, a Novell company.

No financial terms were disclosed.

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